FAQ
Got questions?
Frequently asked questions
Orders & delivery
How long does delivery take?
Most orders arrive within 2-4 business days in major cities, and 4-10 days in other areas. Delivery is free across Pakistan on every order.
Do you offer cash on delivery?
Yes — cash on delivery is available nationwide. You only pay when your order arrives at your door.
Can I track my order?
Yes — once your order ships, we'll send tracking details straight to your WhatsApp.
Products & authenticity
Are your products 100% original?
Yes, every product we sell is a genuine, verified international brand — Levi's, Diesel, Tommy Hilfiger, Pepe Jeans, Jack & Jones, Wrangler, and Mango. We never sell counterfeit or replica items.
How do I find my size?
Check the size guide on each product page. Still unsure? Message us on WhatsApp with your usual size and we'll help you pick the right fit.
Returns & exchanges
What's your return policy?
We offer 10-day hassle-free returns on unworn items with tags attached — no questions asked. Message us on WhatsApp to start a return.
Can I exchange for a different size?
Yes, exchanges are available within the same 10-day window, subject to size availability.
Visiting the store
Do you have a physical store?
Yes — visit us at Shop #23, Basement #2, Kohinoor Plaza, Faisalabad. We've been serving customers there since 2020.